Support Broadband Internet Access in Ottawa County

  • Published 2021-08-24

Dear Ottawa County Resident,

Now, more than ever, broadband Internet is an essential and crucial service to those who live, learn and work in Ottawa County. The Ottawa County Data Collection Steering Committee knows that reliable, affordable, and adequate broadband is not available countywide. In order to bridge this digital divide, the committee needs to gain a better picture of which properties do not have the essential internet they need. For this, we need your help!

The Committee, in partnership with Merit Network, has created a survey to provide accurate data regarding which properties have Internet access, the affordability if access is available, and the digital literacy of the county residents. This information will only be used to plan for broadband expansion, it will not be sold. Understanding which households are connected to the Internet at broadband speeds (25/3 mbps) is the first step in building support to meet community broadband needs in our area. Providing high-speed broadband Internet service throughout Ottawa County has become a priority for the Ottawa County Data Collection Steering Committee.

We need your response by September 17th, 2021. All households should complete this survey whether you pay for Internet access at your property or not. If you do not pay for Internet access at this property, we understand that you may not have all the necessary information to answer each question; please answer to the best of your ability.

The survey can be accessed at

To request a paper survey, please call (616)-738-4852.

For questions concerning this survey please contact:

Please join us in our efforts to make Ottawa County fully connected to county-wide broadband.


The Ottawa County Data Collection Steering Committee

Mike Rohwer
CIO and Assistant Superintendent
Ottawa Area Intermediate School District

James Brooks
Business Leader, Regional Strategist, Philanthropist

Ric Gajewski
Tech Expert and Resident Advocate
Tallmadge Township

Jeff Williams
Director, Community Data and Research Lab
GVSU’s Johnson Center

Paul Sachs
Ottawa County Planning & Performance Improvement

Pete Hoffswell
Superintendent of Broadband Services
Holland Board of Public Works

John Nash
Spring Lake Township

Becca Edema
Virtual Health Manager
Spectrum Health

Vicky Thelen
Director, Data & Analytics
GVSU, Information Technology

Steve Gerhardt
Tech Consultant
KLA Labs

Mandy Cooper
Director of Strategic Initiatives
Lakeshore Advantage

Helen Dietrich
Ridgeview Orchards/Chester Township

Aaron Yore-VanOosterhout
Research Manager
GVSU’s Johnson Center

Doug Weber
Urban Wireless Solutions

Doug Kwiatkowski
Director of Operations and Wireless Innovation
KLA Labs